Policies

At Sugar Rush Kakes, our aim is to make shopping with us as enjoyable as possible. That’s why we work hard to make sure our store policies are fair, clear, and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, please don’t hesitate to get in touch. We look forward to seeing you at Sugar Rush Kakes.

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Placing an Ordering

To ensure that there is enough time to process your online cake order and deliver a quality product, all basic orders need to be placed 4 to 7 days in advance.

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Custom Cake Ordering:  Please follow the instructions under the Custom Cake ordering tab.  

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Cake Delivery:  Sugar Rush delivers in the Abington, Rosly, & Willow Grove areas for a nominal delivery fee.  Any other area will require an additional delivery fee.  Order pick-up is always available.

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Return Policy:  No baked goods can be returned.  If there is an issue with any of Sugar Rush's baked products, please notify our office.  We will do what we can to accommodate you and resolve the problem.  Our customer satisfaction is our number 1 goal. 

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